Privacy Policy

By using the carrentalsmile.com website, you entrust us with information that can be used to identify you as an individual and grant us the right to process it. If you disagree with the provisions of this Policy, we will not be able to provide you with services. If you have questions or comments regarding your privacy, you must contact us.

Why We Collect Your Information

- To properly process car rental orders, including sharing certain information with car rental service providers.

- To collect statistical data on customer behavior to improve our service quality.

- To recognize website visitors.

Types of Data We Collect

- Name

- Photograph

- Phone number

- Social media and messaging accounts

- Email address

- Your IP address, browser type, and operating system

Sources of Your Personal Data

We obtain all your Personal Data directly from you, for example, when you fill in booking details or register on our website.

Disclosure of Your Personal Data

Only employees and rental providers who need your personal data to deliver services and communicate with you (which may include marketing communications) have access to it.

Protection Level of Your Personal Data

We use all necessary organizational and technical measures to ensure the confidentiality of your Personal Data. We employ encrypted connections exclusively. For every booking, you will always be prompted to enter your CVV code.

Your Rights Under Data Protection Legislation

You may have some of the rights listed below regarding your personal data. To exercise any of these rights, contact your Data Controller (details provided below).

- Obtain information about whether we process your personal data (including the type and purpose of use).

- Request corrections (if your data has changed or is inaccurate).

- Restrict processing of your Personal Data (we will be unable to provide services).

- Data portability (all data will be provided to you in an agreed format).

- Delete personal data (we will be unable to provide services).

- File a complaint (if we process your Personal Data in violation of laws and regulations).

Data Controller

The data controller for this website is the company collecting your Personal Data. For complaints, questions about processing your Personal Data, or to exercise any rights regarding your Personal Data, contact us via email: 

Why We Use Cookies

Cookies are pieces of information your browser stores in a file on your device. Cookies allow us to adapt the website and its content to your needs.

The cookies we use on our site do not store data that could directly identify you as an individual.

We use cookies to:

- Track user activity on our site

- Monitor and manage website traffic

- Collect demographic information about our users

- Protect customers and prevent fraudulent activity

- Promote campaigns and measure their success

- Improve design and tailor offers.

Controlling and Deleting Cookies

To restrict or block cookies on our site, adjust your internet browser settings. Blocking or deleting cookies may cause our website to function differently than intended.

Consent to Use Cookies

We require your consent to use cookies. Our website displays a pop-up notice about cookie usage. Continued use of the site constitutes your consent to cookies.